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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joanna S Herrera

July 29, 2026

5  out of  5
rating by Joanna S Herrera
"Outstanding service! Sara is super responsive and professional highly recommend!"
We responded:
"Joanna, thank you for kind words for Sara. Her and the rest of our office work extra diligently to provide the best customer service we can. Thank you for trusting us to provide your renters insurance and auto insurance."
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Nicolas Atilano

July 29, 2026

5  out of  5
rating by Nicolas Atilano
"Sara, R. A me ha dado buen servicio con mi póliza, pregustas que le he me responde, excelente servicio."
We responded:
"¡Gracias, Atilano! Me alegra mucho saber que recibiste un buen servicio y que pudiste hacer tus preguntas sobre tu póliza. Nos esforzamos por responder de manera eficiente y ayudarte en todo lo que necesites. ¡Tu opinión significa mucho!"
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JoAnn Metzler

July 25, 2026

1  out of  5
rating by JoAnn Metzler
"I don’t recommend Melvin Greene III nor State Farm. I never filed a claim but had many issues. I worked with Bradly Thomas the office manager who is difficult to get a return email or phone call from. During my time with them, I

-was charged twice for a vehicle
-blamed for sending documents to the wrong staff in their office
-had documents waiting for weeks to be processed
-was told I was irritated when I asked too many questions

Now I’m trying to leave and they won’t return my emails as usual. I’ve sent in my new insurance information with no confirmation. They owe me over $1,000."
We responded:
"JoAnn, thank you for sharing your feedback. We are sorry for the issues and stress you experienced--there's never an excuse for being charged twice for the same vehicle. The duplicate charge was handled through State Farm's corporate billing system (not our office); and once the issue was identified, we escalated it and it was resolved shortly after it was discovered. We also understand document turnaround can be frustrating, but processing can take weeks--especially when items involve multiple departments like Billing and Underwriting. Finally, regarding any amount owed, credits were issued to your account in June and July, all detailed in emails over the last two months. "
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John M Cureton

July 9, 2026

5  out of  5
rating by John M Cureton
"Sara was able to quickly provide an auto quote and answer any question that I had."
We responded:
"John, thank you for your kind review for Sara and thank you for choosing my office to provide your auto insurance and renter's insurance needs. I know you had plenty of options from State Farm and other companies, however, we feel truly honored that you chose us. Welcome to our State Farm family!"
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Minesh Patel

June 2, 2026

5  out of  5
rating by Minesh Patel
"Bradley was fantastic to work with. He was transparent throughout the entire process, took the time to clearly explain coverage options, and made sure I understood the details without ever feeling pressured. He was knowledgeable, responsive, and ultimately helped me secure a very competitive rate. I highly recommend Bradley to anyone looking for auto or homeowners insurance. Great experience from start to finish."
We responded:
"Minesh, thank you for the wonderful review! I am thrilled to hear Bradley provided a transparent, informative, and pressure-free experience. We appreciate your recommendation and are glad he was able to help you find great coverage at a competitive rate!"
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Quenia Dixon

May 28, 2026

5  out of  5
rating by Quenia Dixon
"I had an amazing experience working with Melvin Green! He was professional, knowledgeable, and took the time to explain all of my insurance options clearly without making me feel pressured. He made the entire process smooth and stress-free, and I truly felt like he cared about finding the best coverage for my needs. His communication was excellent, and he responded quickly to any questions I had. I highly recommend Melvin to anyone looking for an honest, reliable, and helpful insurance agent!"
We responded:
"Quenia, thanks for your review...but more importantly thank you for allowing me the opportunity to provide your auto insurance and life insurance needs. It felt great knowing that we were able to provide you more coverage at a lower rate. Welcome to my State Farm family!"
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Eric Hines

April 22, 2026

5  out of  5
rating by Eric Hines
"I had a great experience working with Melvin Green at State Farm. Melvin is incredibly knowledgeable, patient, and genuinely cares about making sure you understand what’s going on. He took the time to walk me through a recent premium change and clearly explained how North Carolina insurance points impact rates—even jumping on a screen share to go step by step. Truly appreciate his professionalism, transparency, and the level of care he brings to his clients."
We responded:
"Wow! Thanks Eric! Not only am I super happy about you leaving me a review BUT I also get to show my wife that someone thinks I am patient! Today I had the opportunity to do two things I love: do some education AND talk about insurance. Thank you for being with my office for over a year now and thank you for allowing me the opportunity to provide your homeowners and auto insurance! Oh, before I forget, I would be remiss if I did not thank you for referring us to your friend Eric whom we were able to save over $400 per year on his auto insurance!"
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Andrew Kennel

April 15, 2026

5  out of  5
rating by Andrew Kennel
"Very personable and knowledgable. Helped me understand my policies in a way where I felt I was cared for. Highly recommend!"
We responded:
"Andrew, thank you for meeting with me and thank you for allowing us the opportunity to provide your auto insurance needs! There are a great deal of other agents in the Triangle to choose from but I feel privileged you chose us!"
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Maura Kay

April 3, 2026

5  out of  5
rating by Maura Kay
"Melvin was so responsive and helpful with switching my insurance policy. He really saved me money and went above and beyond for me! He was very timely and respectful. Thanks Melvin!"
We responded:
"Maura, thank you for allowing me to provide your renter’s insurance needs! Furthermore, thank you for taking time to leave us a review!"
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John Fraser

March 11, 2026

5  out of  5
rating by John Fraser
"Worked with Bradley, such a nice and knowledgable person. Worked to get us the best deal, highly recommend!"
We responded:
"John, thank you for the recommendation AND thank you for the review. We strive diligently to provide the best coverages at the best price for all of our State Farm family members. Thank you for allowing us to provide your homeowners insurance and auto insurance needs! "
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Russell Hawkins

February 20, 2026

5  out of  5
rating by Russell Hawkins
"I had a fantastic experience working with my agent at State Farm Insurance to insure my apartment. They made the entire process quick, simple, and stress-free. They took the time to walk me through my renters coverage options, made sure I understood what was included, and helped me find a policy that fit my needs and budget. Any questions I had were answered promptly, and I felt confident that my apartment and belongings were well protected. If you’re looking for an insurance agent who is professional, helpful, and easy to work with, I highly recommend them!"
We responded:
"Russell, thank you so much for your kind words and recommendation! I am thrilled to hear that you experience with my team was quick, simple and stress-free. We are always here when you need us!"
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Jayden Johnson

February 20, 2026

5  out of  5
rating by Jayden Johnson
"Melvin Green III is truly a man of great wisdom. From the very start of our consultation, I instantly knew I had come to the right place. His confidence and expertise were contagious, putting me at ease and empowering me to take the right next steps for my life and my insurance needs. It was fantastic service and an absolutely amazing experience. I highly recommend you get in contact ASAP!"
We responded:
"Jayden, thank you for your review AND for allowing me the pleasure of providing your insurance needs. There certainly are plenty of insurance options to choose but we are deeply honored you chose us!"
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Destiny Bateman

December 17, 2025

5  out of  5
rating by Destiny Bateman
"bradley at state farm is always helping me with new insurance quotes and paying my bills, he recently went out of his way too help me with my insurance policy because it was really high he gave me different options to help it go down. Bradley has great customer service and really treats people how he would want to be treated!"
We responded:
"Destiny, happy holidays and thank you for the gift of a review! On behalf of Bradley and my entire office we thank you for your kind words and the time you spent to leave a review. We know, in this economic environment, how important a dollar is especially to young adults. Therefore, we strive to present the best options to our customers because we think of ourselves as more than an insurance company. We are a people company! Thank you for allowing us to provide your auto insurance!"
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Ayesha Trammell

December 8, 2025

5  out of  5
rating by Ayesha Trammell
"I've had the best experience with Melvin Green III and all of his staff at State Farm Insurance
in Raleigh North Carolina. No matter what questions/Issues I have, Melvin and his team always find a way to fix the issue or answer the questions without making me feel like I'm bothering them . Most of all as a new driver the car Insurance is affordable. Thank you Guys/Girls!!!"
We responded:
"Ms. Trammell, thank you for your kind words regarding me and my team members! Insurance can be complex so we try to put it in simple terms and tailor to every household based on their specific needs. It has been a pleasure providing all your auto and homeowners insurance needs. We wish you a happy holidays for you and your family!"
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B Solano

December 7, 2025

5  out of  5
rating by B Solano
"Great service ☺️"
We responded:
"B Solano, thank you for the great review!"
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DULCE CUEVAS

December 5, 2025

5  out of  5
rating by DULCE CUEVAS
"I would like to thank Sara, she is awesome! She answered all my questions about personal vehicle insurance and commercial with great attitude and professionalism.
Gracias Sara!!"
We responded:
"Dulce, thank you for kinds words for Sara! We are fully aware that you had plenty of options but we are thankful that you decided to have us provide all your insurance needs. Sara has been an outstanding addition to our office. My outstanding team and excellent customers are why we do what we do! "
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Sarita

December 5, 2025

5  out of  5
rating by Sarita
"Best State Farm agency in Raleigh, NC. The team is wonderful to work with and truly knowledgeable about all insurance matters. Bradley will answer any question you have — and if he doesn’t know immediately, he’ll make sure to find the answer for you. Melvin is great at helping you find ways to save money, and Bradley is excellent at bundling policies so you can get the lowest possible rate. Highly recommend!"
We responded:
"Sarita, thank you for your kind words and thank you for taking time out of your holiday schedule to leave my team and I a review. We pride ourselves on binging value to everyone we interact with. I have been truly blessed to have found great team members like Bradley and Sara who treat everyone like they are family! "
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Shanta Anthony

October 22, 2025

5  out of  5
rating by Shanta Anthony
"Melvin is AWESOME! And so is Bradley! I love working with him! He's so knowledgeable, helpful and patient, and he NEVER gets tired of answering all of my questions, LOL! Whenever I call, Bradley's the one I wanna talk to. No offense to everyone else; I've built a great rapport with him and he always my go to. I couldn't ask for a better customer service experience! You Rock Bradley! I would definitely recommend Melvin's office for your insurance needs."
We responded:
"Shanta, thank you for your kind words. Sometimes insurance can be a little complicated so I always try to explain the different coverages including what is protected and what is not protected. I am glad to have you and your family as part of my State Farm family but I am even more thrilled that we were able to provide you more coverage on your homeowners insurance and auto insurance while still saving you money. It was truly my pleasure to help you out especially right in time for the holiday season. Welcome to my State Farm family and I wish you much happiness in your new home! "
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Suzette

October 8, 2025

5  out of  5
rating by Suzette
"Very informative in layman’s terms, honest and helpful"
We responded:
"Suzette, thank you for your kind words and your review! I know sometimes insurance can be complicated and sound like a foreign language so I try to simplify it as much as I can. My goal is to make sure everyone understands their insurance, what they have, what they don’t have and what they pay for. Thank you again for being a State Farm family member!"
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Kayla Hindt

September 21, 2025

5  out of  5
rating by Kayla Hindt
"Bradley was such a helpful agent during my time with Melvin Green State Farm. Every time I called he was able to assist and give great advice. I spoke to others in the office sometimes and they were also very helpful. 10/10 would recommend this office in Raleigh, NC."
We responded:
"Kayla, thank you for the fantastic review! I am so glad Bradley and the rest of our team could provide helpful service and support. We truly appreciate your recommendation!"
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Francisca PerezCordova

September 18, 2025

5  out of  5
rating by Francisca PerezCordova
"Just had a meeting with Melvin, he was able to walk me through my plan and gave me a bunch of much needed information. He is also just a very sweet person doesn't make it feel like a bunch of information is just being thrown at you. I've been working with him and Bradley with my insurance needs for about a year now and they're always on top of it and amazing at helping."
We responded:
"Francisca, thank you so much for your kind words! It was a pleasure meeting with you and I'm glad I could help make things clear and informative. Bradley and I truly appreciate your trust over the past year — we're always here to support your insurance needs!"
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Tonya Allen

September 9, 2025

5  out of  5
rating by Tonya Allen
"I had questions about filing a claim and Mr. Melvin was so nice and professional!! Not only was he informative, he was so pleasant to talk to. It’s never great to have to file a claim but I will say that he made the process so very convenient! Thanks again Mr. Melvin, again it was a pleasure. 😊"
We responded:
"Tonya, thank you for the wonderful review! I am so happy I was able to help. We are always here when you need us! "
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Christine Boersma Smith

August 26, 2025

5  out of  5
rating by Christine Boersma Smith
"Melvin Green of State Farm has been very helpful and quick to respond! A pleasure dealing with him and his office."
We responded:
"Christine, thank you for the wonderful review! I am so happy my team and I were able to help! "
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Tirrell

August 22, 2025

5  out of  5
rating by Tirrell
"5 star customer service from Bradley in Melvin office. I’m new to the office and felt like this was a great fit just by having a conversation with Bradley. Handled my questions and concerns appropriately. Look forward to stopping by the office to meet the team.

If you’re looking for an agent, look no further.

Thanks again Bradley."
We responded:
"Tirrell, thank you for the amazing review! I am so glad Bradley made you feel right at home at our office. We look forward to seeing in person soon and truly appreciate your recommendation! "
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Sharon Hester

August 20, 2025

5  out of  5
rating by Sharon Hester
"Greatest staff All around! Thank you Melvin you’re the coolest 😎!"
We responded:
"Sharon, thank you for your kind review. First off, on behalf of my office we offer our deepest condolences on your loss. We thank you for allowing us the opportunity to provide your life insurance needs. As far as being “the coolest” I will have to inform my kids that someone thinks I’m cool! 😎"